The difference is support

When I get my morning coffee, I don’t stop at the nearby Dunkin’ Donuts or Starbucks. I visit the independent coffee shop a few minutes further away. And when my car needs repairs, I don’t just take it to the closest garage, I bring it to the same repair shop I’ve been going to for years, even though it might cost a little more.

Why? Service.

The better you’re treated by an establishment you visit or a company you work with, the more likely you are to repeat your business or tell others about your experience. That’s a specific goal of Nine Technology’s – we go out of our way to treat our partners right and help them at every stage of the process.

Our marketing and support teams aren’t based out of massive call centers; they’re small but dedicated teams based in our corporate headquarters near Boston. When you pick up the phone to call someone at Nine Technology, you know you’re going to get an answer to your questions.

Don’t believe me? Take a look at what some of our partners have said:

“Nine Technology's support team got me a quick response when I had a question; they're definitely one of the most partner-friendly services I've used as a MSP.” -- Mark Glowacz, Owner and Founder, Tydan IT

“The support team at Nine Technology went out of their way to make my job easy. They took the time to fully elaborate on some of their technical features, and that helps me show my clients and customers how Powered By Nine® can protect them.” -- Michael Gdovic, President of South Florida Computer Services