Nine Technology Support

Nine Technology’s most important mission is to ensure that Powered By Nine® managed service providers (MSPs) and data center managers (DCs) are backed by our renowned 24/7 technical support team to deliver the highest service level to their customers’ data backup and recovery operations. Our technical support team is always accessible to help you. And that is what sets us apart from our competition.

If you have questions or support inquiries in regards to Powered By Nine® offerings, please contact our support team now by:

Email: support@ninetechnology.com,

Phone Support: 1-800-952-3215

During normal business hours , 8:30AM to 6:30PM EST, your call will be routed to our technical support department. After hours (i.e. Nights, Weekends, US Holidays) your call will be routed to the on-call technicians.

If your issue is an emergency, such as a disaster recovery, emergency restores, or the software is impairing your system, and requires immediate attention, please call our technical support line. Calling our support line is the best way we can guarantee that our technicians respond in a timely manner to emergencies.